Expires soon J.P. Morgan

CIB Operations Fund Accounting Operations Service Delivery- Associate

  • Dublin (Dublin City)
  • Accounting / Management control

Job description

Department Description:
J.P. Morgan Fund Services provides services including Fund Accounting, Financial Reporting, Investment Operations, and Transfer Agency to mutual and pension Funds. The Fund Accounting Operations Service Delivery Team is a department within the Fund Services Operations team that houses client facing professionals that support our day to day service delivery to clients.

Role Description:
This is an Associate position in the Operations Service Delivery team within the Fund Accounting Department based in Dublin, this is a key client facing role, with responsibility for client engagement and engagement with key internal stakeholders to support the Fund Accounting department. The role also involves an element of oversight of OTC Derivative trading/valuations, custody reconciliations & ETD reconciliations.

The Associate will:
·  Be a primary point of contact for a significant JPM Client or multiple key Clients within Fund Accounting.
·  Build a stable relationship with the Client to support key interactions and seamless escalation.
·  Represent JPM across service and change discussions for Fund Accounting.
·  Co-ordinate and participate in Fund Accounting service reviews with the Client.
·  Be a primary communication source for escalation of all issues, service updates, and progress updates for the Client.
·  Be responsible for the oversight of daily reconciliations such as cash & stock, position, market value and counterparty reconciliations.
·  Analyse booking and valuation exceptions on OTC derivatives that arise on a daily basis, working closely with the offshore teams to bring to closure while ensuring no impact to timeliness and accuracy of the NAVs.
·  Work closely with and support the offshore teams with efficient issue resolution, query management and proactive client engagement.
·  Work closely with change and onboarding colleagues to ensure smooth transition of new products/fund onboarding.
·  Ensure the service quality that is delivered to Clients is of an excellent standard.
·  Maintain an excellent and interactive relationship with internal partners including Client Services and Custody.
·  Manage directly and indirectly a team of professionals that work within the Fund Accounting team.

Key Responsibilities of the Operations Service Delivery Team:
·  Primary Client facing subject matter expert Fund Accounting service delivery impacting matters.
·  Maintains responsibility for the for the Fund Accounting operational process including oversight of the OTC valuation process.
·  Management of the reconciliations process working with internal and external partners to prevent aged breaks.
·  Pre-empt (where possible) and manage/resolve service issues and ensure timely communication to the Client (and to Client Service where relationship impacting matter).
·  Maintain service & issue logs.
·  Participate in Fund Accounting operations fast board meetings.
·  Ensure adherence to the Client SLA.
·  Ensure awareness of and adherence to regulatory requirements for Fund Accounting.
Skills/attributes & required experience:
·  A strong sense of ownership and responsibility.
·  Excellent client facing skills.
·  Fund Accounting experience essential.
·  OTC Derivative product knowledge an advantage.
·  Reconciliations knowledge an advantage.
·  Willingness to make decisions, while ensuring buy in from internal and external stakeholders. 
·  Strong organizational and time management skills.
·  Ability to interact efficiently with Clients and effectively manage client expectations.
·  Strong written and verbal communication skills with complimentary presentation skills.
·  Comfortable working across all levels of the organization and bringing teams together to achieve results.
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com .

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