Room Service Order Taker - InterContinental Hotel Century City at Beverly Hills

Job description

Description

About us
Do you see yourself as a Room Service Order Taker - Cashier?   What's your passion?  Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.    Ideally located on Avenue of the Stars in Century City, the InterContinental Century City at Beverly Hills Hotel is just minutes away from Beverly Hills and close to LAX airport, Santa Monica and Hollywood. Our property offers 364 elegant guest rooms, including 150 spacious suites, all with private balconies and inspiring panoramic views of the ocean or the Hollywood Hills. Dedicated to providing guests with exceptional service, the InterContinental Century City at Beverly Hills evokes a unique combination of understated elegance and modern luxury.
Your day to day
This position will handle multiple incoming calls, correctly enter all pertinent information for orders and close checks to correct guest's room account. Additional duties may include printing reports and/or completing paperwork at the end of shift, and this position may assist with other duties as assigned.
What we need from you
Qualifications include basic reading, writing and math skills and ability to handle multiple incoming calls and work on a keyboard. Previous experience in a customer service position is preferred.  An alcohol awareness certification and/or food service permit or valid health/food handler cards is necessary, as required by local or state government agency. You may be required to work nights, weekends, and/or holidays.  
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself. So what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.   IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.