HR & Learning Coordinator (191564) - InterContinental San Francisco

Job description

Description

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

·  Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues.  Follow-up as needed to ensure resolution.  Escalate serious matters to supervisor as needed. 
·  Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events.  Participate in presenting new employee orientation materials.  Meet with new employees to review new hire paperwork for accuracy and completeness.   
·  Communication and administration of employee benefit programs; distribute information and forms to employees. 
·  Assistance with the recruitment process which may include sourcing, job posting, screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
·  Prepare a variety of correspondence, reports, and/or presentations which may include:
·  Gathering and summarizing information from various sources
·  Analysis and summary of data
·  Creating spreadsheets, charts, and/or graphics
·  Entering, retrieving and/or manipulating data within software programs or databases
·  Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc.  Maintain an organized, clean, and professional work area
·  Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
·  Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
·  May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker’s Compensation files, updating the OSHA 300 logs, etc.
·  Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hire to Retire.
·  Perform other duties as assigned.
What we need from you

High school diploma or equivalent and at least two years of experience in Human Resources.  College Degree AA/BA/BS preferred . 

Bilingual candidates (Chinese/Spanish) will receive priority consideration.

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds
·  Standing and moving around the facility
·  Handling objects
·  Using a keyboard to generate various work-related documents

Other:

·  Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization. 
·  Excellent computer skills including MS Word, PowerPoint and Excel.  ADP/Timesaver experience preferred.
·  Ability to type at least 50 WPM.
·  Ability to maintain confidential information is critical
·  Mathematical skills, including basic math, percentages and variances are utilized frequently.
·  May be required to work nights, weekends, and/or holidays.
What we offer

We’ll reward all your hard work with a great salary and benefits – including great room and F&B discounts and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here  to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.