Houseperson-Crowne Plaza White Plains (Part-Time)

Job description

Description

About us

What’s your passion?  Whether you’re into tennis, painting or gardening, at IHG we’re interested in YOU. 

The Crowne Plaza White Plains is a well known landmark hotel in the Westchester, White Plains area. Located in the heart of the downtown district, this hotel enjoys an upscale and affluent clientele. The Crowne Plaza White Plains boasts an excellent local reputation and has served as host for many of Westchester’s most prestigious corporate and social clients.

By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Part-Time Houseperson.

This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.

Your day to day

JOB OVERVIEW:

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.

 

 DUTIES AND RESPONSIBLITIES:

·  Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
·  Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
·  Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
·  Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
·  Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
·  Report to supervisor needed repairs or unsafe conditions.
·  Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
·  Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
·  Promote teamwork and quality service through daily communication and coordination with other departments.
·  May collect newspaper and other items for recycling. 
·  May regularly assist with deep cleaning projects.
·  May assist with other duties as assigned.
What we need from you

Qualifications and Requirements:

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.

 

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
·  Frequently standing up and moving about the facility
·  Frequently handling objects and equipment to maintain the facility
·  Frequently bending, stooping, and kneeling,

 

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests and employees.
·  Reading and writing abilities are utilized often when reading assignments and completing checklists.
·  May be required to work nights, weekends, and/or holidays.
What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans