Housekeeping Supervisor - Hotel Indigo - Los Angeles Downtown

Job description

Description

About us

A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.And just like our hotels, no two colleagues are the same. So we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

Your day to day

This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. In this role you will assist with scheduling and room assignments to ensure proper coverage while you ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. The supervisor inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair and controls expenses and minimize waste within all areas of housekeeping. You will complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc. and may perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. You may regularly assist with deep cleaning projects.

What we need from you

A High School Diploma or equivalent is required, plus 2 years of housekeeping experience, preferably in a hotel of a similar size and complexity, including some supervisory training/experience.

You must be able to work a flexible schedule including night shifts, weekends, and/or holidays.

This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, and frequently bending, stooping and kneeling.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.