Expires soon IHG

Housekeeping Attendant

  • UNITED ARAB EMIRATES
  • Hotels - Restaurants

Job description



Description

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your day to day

Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests. Your day to day task will include :

·  Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, , refrigerator, coffee/tea maker, cups, glasses, silverware removing trash/rubbish, cleaning windows etc.
·  Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
·  Handle and store chemicals in line with hotel regulations and any local legislative requirements
·  Greet and acknowledge guests
·  Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
·  Report to supervisor needed repairs or unsafe conditions
·  Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
·  Respond to guest complaints, special requests and take action to ensure guest satisfaction
·  Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
·  Report, turn in, and/or log all lost and found items according to established procedures
What we need from you

·  Communication skills used frequently when interacting with guests and other colleagues
·  Basic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenities
·  Have the ability to work a flexible schedule including nights, weekends and/or holidays
·  Ablity to work alone as well as being a team member
What we offer

We’ll reward all your hard work with a great salary and benefits – including a housing, transportation, recreation facilities, uniform, great room discount and superb training, and many more!

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

Make every future a success.
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