RRT6878: HR@IBM Advisor

Job description

As HR Contact Center Representative, you'll be able to do the following tasks/functions:
·  They handle individual queries through calls and e-mail from all their customers (client employees and managers). Topics include, but are not limited to, Compensation & Benefits, Workforce Management, Skills Learning. The HR Generalists perform 1st level support and receive the queries through direct calls and e-mails. The HR Specialists perform 2nd level support which handle more difficult, time-consuming or special queries. This involves working closely with client HR teams in various countries. The employee prioritizes tasks and chooses the best method.
Auto req ID

242918BR
Required Education

Bachelor's Degree
Role ( Job Role )

HR Service Administrator
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Human Resources
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

CHQ/OTH
Preferred Education

Bachelor's Degree
City / Township / Village

QUEZON CITY
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent.
·  Amenable to work on a client-based schedule (day shift, mid-shift or night-shift)
·  Amenable to work in Eastwood Libis, Quezon City
Country/Region

Philippines
Preferred Technical and Professional Experience

·  Above average to excellent communication skills.
Secondary Job Category

Business Outsourcing Delivery - Human Resources
Eligibility Requirements

·  Bachelor's Degree
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

Are you up for a challenge? Are you looking for your next career journey? Join us and become part of a diverse and global team of thinkers and doers. Work with exceptional, insightful, imaginative people that champions creativity and individuality.
Your Life @ IBM

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, we're reshaping the future of health, education, fashion, travel, green energy, and more, using groundbreaking cognitive solutions, cloud computing technology, and quantum computing.
Imagine what you can do at IBM.
IBM's greatest invention is the IBMer. As an IBMer, you'll collaborate with outstanding, insightful professionals in an environment that cultivates creativity, and individuality. You will be part of an innovative team that strives to make the world work better and you will also have an opportunity to help our clients visualize a future that may not yet exist. Join us as we make the most of these existing times and discover what you can make as of this moment.
About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
About IBM

Since establishing its presence in the Philippines in 1937, IBM has evolved to be a leading cognitive solutions and cloud platform company that demonstrates the power of innovation, data and expertise to improve business and society. With 25 consecutive years of patent leadership, IBM Research is the world's largest corporate research organization with more than 3,000 researchers in 12 labs located across 6 continents.
Our organization is comprised of the following subsidiaries:
IBM Philippines, Inc.
• Leading supplier of information technology hardware, software, & services in the country.
IBM Solutions Delivery, Inc.
• Provides IT expertise, delivering world-class technology services and business solutions.
IBM Business Services
• Foremost provider of Business Transformation Outsourcing for HR, F&A and Supply Chain Management services.