L1 Support for Billing Process

Job description

Tto performed this work. SME Application Delegate for eMMA and BIWC Billing - Billing lead Role responsabilities, OOP Billing SERPROD SYSTEM, EMMA Billing WSTPROD System and PACT Support for Create, Update and close loc cd for the following loc cds, Process Mirror Accounts. PACT Admind for PACT TOOL DATABASE- Routing list , Process Mirror Account: Asset management and QSAR (SC 44) types & LOB updates
Auto req ID

332652BR
Required Education

Bachelor's Degree
Role ( Job Role )

Infrastructure Specialist
State / Province

JALISCO
Primary job category

Technical Specialist
Company

(0389) IBM de Mexico, S. de R.L.
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

F&O
Preferred Education

Bachelor's Degree
City / Township / Village

Guadalajara
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

QMF,
Lotus Notes databases,
IBM Virtual Communications (for virtual machines),
Microsoft Excel,
Billing Process,
Intermediate English Level

Country/Region

Mexico
Preferred Technical and Professional Experience

N/A
Secondary Job Category

Services Specialist
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

The Chief Information Officer (CIO) organization owns IBM's internal IT strategy and provides the tools, computers, devices, and infrastructure that IBMers use to do their jobs every day. We also own the more than 4,000 applications that keep IBM running, from supply chain and logistics to sales and marketing and finance systems.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.