Offers “IBM”

Expires soon IBM

Fulfillment Professional

  • Dalian (Dalian Shi)
  • Sales

Job description

This job role covers activities such as contract audit and registration, order, backlog management, inventory updates, billing, basic contract/agreement preparation, hourly service invoicing, gatekeeper, customer master record, business partner fee payment processes, routing points and end-to end transactions. People in this role are responsible to maintain client relationships by supporting the fulfillment process, taking ownership of problem resolution in this process, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute defined fulfillment processes, in line with business controls and meet business objectives. Activities may also include functioning as an integration point to align ISC and brand strategies, and Order to Cash Integration, interfacing with each brand/business unit.
Auto req ID

196588BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fulfillment Professional
State / Province

LIAONING
Primary job category

Supply Chain
Company

(1072) IBM Dalian Global Delivery Company Limited
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

F&O
Preferred Education

Bachelor's Degree
City / Township / Village

DALIAN
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

This job role covers activities such as contract audit and registration, order, backlog management, inventory updates, billing, basic contract/agreement preparation, hourly service invoicing, gatekeeper, customer master record, business partner fee payment processes, routing points and end-to end transactions. People in this role are responsible to maintain client relationships by supporting the fulfillment process, taking ownership of problem resolution in this process, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute defined fulfillment processes, in line with business controls and meet business objectives. Activities may also include functioning as an integration point to align ISC and brand strategies, and Order to Cash Integration, interfacing with each brand/business unit.
Skill-keywords

Bachelor's Degree or above
Language: Fluent in English/Chinese/Japan/Korean
Country/Region

China
Preferred Technical and Professional Experience

IBM HW or SWG fulfillment background will be an advantage
Secondary Job Category

Fulfillment
Eligibility Requirements

Clear, effective written and verbal communication skills for English in Mandatory.
Professional phone manner and presence.
Full of responsibility and ownership to the job.
Ability to work well as part of a team.
Bachelor's Degree or above
Language: Fluent in English or Japanese or Korean
Position Type

Early Professional
Early Professional Track

Industry Early Professional
New Collar Role

No

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