Estamos em busca de um (a) profissional que goste de interagir com clientes internos e externos e de ajudar na resolução de seus problemas e, pricipalmente, que contribua para o sucesso do cliente através de sua atuação.
Esse (a) profissional irá atuar com:
- Tratamento de alertas e incidentes criticos
- Aplicacao de Paths em todo o parque do cliente
- Gestao de melhoria técnica do ambiente
- Análise de DPP e atuações em reincidências
- Proposta de melhoria para a conta como um todo
O local de trabalho é no cliente da IBM em SP/SP (zona sul) e o horário de trabalho é de terça a domingo das 16:00 as 24:00 e/ou 24:00 as 08:00
Temporário com possibilidade de efetivação.
[Todas as nossas vagas são elegíveis para pessoas com deficiência ou reabilitadas]
Auto req ID
Role ( Job Role )
Technical Services Professional
State / Province
Primary job category
(0022) IBM Brasil-Industria, Maquinas e Servicos Limitada
Fixed Term - Long Term
Is this role a commissionable/sales incentive based position?
IBM Business Group
City / Township / Village
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
- Conhecimentos profundos e técnicos em Banco Oracle, Db2 e SQL
- Experiencia Técnica na área de suporte e TI
- Trabalho em grupo
- Pensar fora da caixa
Preferred Technical and Professional Experience
Secondary Job Category
Early Professional Track
Industry Early Professional
For additional information about location requirements, please discuss with the recruiter following submission of your application.
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About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.