Offers “Hyatt Hotel”

Expires soon Hyatt Hotel

Event coordinator - Vietnamese

  • Internship
  • Tring (Hertfordshire)

Job description



· Ensures that the relevant information of all allocated Accounts is being up dated regularly in the record or electronic database system.
· In the absence of the Director of Catering/Assistant Director of Catering/Sales Manager/Sales Executive, responds to all telephone calls or inquiries, ensures information/messages are accurately received and relayed to the managers concern in a timely manner.
· Practises excellent Telephone Handling Skills and is capable of excellent Telephone Sales.
· Exercises responsible management and behaviour at all times and positively representing the Hotel management team and Hyatt International.
· Ensures services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.
· Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.
· Assists the Catering Sales Manager/Executives to follow up on all matters in the absence of the Catering Sales Manager/Executives.
· Follows up sales leads whenever required or assigned by the Catering Sales Managers/ Executives.
· Assists in the compilation of Market Surveys and Competitor Research reports.
· Assists in the distributions of relevant hotel information to clients when required.
· Assists/ participates in sales blitz when required.
· Practices excellent Telephone Handling Skills and is capable of excellent Telephone Sales.

Desired profile



Qualifications :

·  Bachelor's degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years work experience hotel operations.
·  Excellent communication and interpersonal skills.

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