UX Designer/Product Development
Pune (Pune) IT development
Job description
About HSBC Corporate digital
·
HSBC's goal is to reimagine banking and build world class banking services for consumers across the world. This means continuing to enhance a strong and secure brand that is willing and able to evolve in rapidly changing world. HSBC is undertaking a significant reshaping of its business portfolio to align with our ambitions, to capture future growth opportunities and to adapt to the changes in how we work and how our corporate customers choose to interact with us on a day-to-day basis.
Key criteria
Who we're looking for:
·
You'll have a wide range of experience to draw on across the whole design process with deep practitioner skills in IA and UX
·
You'll be an enthusiast practitioner who wants to work in a self-driving, self-learning team.
·
We are passionate about the intersection between Design, UX and Front End and the possibilities for innovation at those boundaries. We work in mixed discipline highly collaborative teams, committed to building better experiences.
·
We're also a global bank, so there are processes and people to work with to get things done, which you'll be happy to embrace too.
What you'll do:
·
You'll own the UX for transactional digital products and services (like Business Internet Banking and Business Mobile Banking). This means working with HSBC Group stakeholders to take our digital brand forward.
·
As a practitioner, you'll take a hands on approach to working with product teams and stakeholders. You'll work directly with digital product leads to create experiences which deliver on client and business needs. You'll work with our agencies to adapt and develop our standards based on these experiences and to lead their work in delivery.
About the role:
·
You'll have been developing responses to complex digital ecosystem problems for a minimum of 4 years. This could be within an agency, studio but equally an in-house progressive team.
·
You will therefore have good experience and competency across of a wide range of design tools, design software, techniques, UX methodologies and processes - and know when to use them. You have broad experience across the full design spectrum but deep specialist knowledge of UX design and always ensure the highest quality output, rooted in a deep understanding of your audience.
Your key tasks and responsibilities will be to:
·
Take a systematic and pragmatic approach to UX design.
·
Develop and produce artefacts across the full design spectrum as required by projects (sketches, prototypes, storyboards, annotated wireframes, experience maps and narrative).
·
Manage design and brand stakeholders within Commercial Banking, Corporate & Institutional Digital and HSBC Group.
·
Give clear direction to implementation teams to bring your UX to life.
·
Eloquently and simply present, explain and justify design solutions and decisions to multidisciplinary teams.
·
Build and manage relationships across the bank.
·
Be an active, motivated and inspired member of the team.
Essential skills required:
·
Deep understanding of UCD processes / application design.
·
Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to internal teams and stakeholders alike.
·
Track record of translating business problems and requirements into compelling design experiences
·
Skills in working across disparate / geographically dispersed teams.
·
Resourcefulness and independence; a desire to find ways to continually improve the service delivered to customers.
·
Expertise in conceptual design.
·
Past working experience of developing robust design documentation.
·
Established experience working in financial services.
·
Taking designs from concept through to delivery.
·
Excellent stakeholder management experience.
·
Definition and ownership of UX standards.
·
Be able to use the usual design and prototyping software to a high standard (Such as: Axure, Sketch, Invision, Omnigraffle etc.).
·
Be able to help plan, develop and execute user research to inform design decisions.
·
Be able to lead and stimulate discussions about design concepts and approaches, demonstrating an ability to provide strong creative leadership.
·
Give and receive critical feedback and praise.
·
Understand the scope you are working to, define project activities, estimate effort and ask for help when needed.
·
Can propose early design hypothesis as a starting point for collaborative iteration (happy being publicly wrong too).
·
Be aware of limits of knowledge and can self-challenge; open to counterbalancing input from others.
·
Be self-taught, understand new things by trying them, doing them, building them.
·
Seek out opportunities to learn from other disciplines.
About you:
·
You are delightfully non-ego driven.
·
You are full of energy and passion for what you do.
·
You are constantly learning by teaching yourself and challenging your own and thinking.
·
You make others around you better by consciously teaching and unconsciously inspiring.
·
You have a strong work ethic, are well organised, can manage complexity across multiple projects.
·
You have an eye for detail and ‘good enough' never is.
Under the Company's internal 'Back to Front'/'Front to Back' transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance). The enhanced approvals and vetting would need to be completed before the candidate will be confirmed in the role.
We are an equal opportunity employer and are committed to creating a diverse environment
Desired profile
Qualifications :
About HSBC Corporate digital
·
HSBC's goal is to reimagine banking and build world class banking services for consumers across the world. This means continuing to enhance a strong and secure brand that is willing and able to evolve in rapidly changing world. HSBC is undertaking a significant reshaping of its business portfolio to align with our ambitions, to capture future growth opportunities and to adapt to the changes in how we work and how our corporate customers choose to interact with us on a day-to-day basis.
Key criteria
Who we're looking for:
·
You'll have a wide range of experience to draw on across the whole design process with deep practitioner skills in IA and UX
·
You'll be an enthusiast practitioner who wants to work in a self-driving, self-learning team.
·
We are passionate about the intersection between Design, UX and Front End and the possibilities for innovation at those boundaries. We work in mixed discipline highly collaborative teams, committed to building better experiences.
·
We're also a global bank, so there are processes and people to work with to get things done, which you'll be happy to embrace too.
What you'll do:
·
You'll own the UX for transactional digital products and services (like Business Internet Banking and Business Mobile Banking). This means working with HSBC Group stakeholders to take our digital brand forward.
·
As a practitioner, you'll take a hands on approach to working with product teams and stakeholders. You'll work directly with digital product leads to create experiences which deliver on client and business needs. You'll work with our agencies to adapt and develop our standards based on these experiences and to lead their work in delivery.
About the role:
·
You'll have been developing responses to complex digital ecosystem problems for a minimum of 4 years. This could be within an agency, studio but equally an in-house progressive team.
·
You will therefore have good experience and competency across of a wide range of design tools, design software, techniques, UX methodologies and processes - and know when to use them. You have broad experience across the full design spectrum but deep specialist knowledge of UX design and always ensure the highest quality output, rooted in a deep understanding of your audience.
Your key tasks and responsibilities will be to:
·
Take a systematic and pragmatic approach to UX design.
·
Develop and produce artefacts across the full design spectrum as required by projects (sketches, prototypes, storyboards, annotated wireframes, experience maps and narrative).
·
Manage design and brand stakeholders within Commercial Banking, Corporate & Institutional Digital and HSBC Group.
·
Give clear direction to implementation teams to bring your UX to life.
·
Eloquently and simply present, explain and justify design solutions and decisions to multidisciplinary teams.
·
Build and manage relationships across the bank.
·
Be an active, motivated and inspired member of the team.
Essential skills required:
·
Deep understanding of UCD processes / application design.
·
Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to internal teams and stakeholders alike.
·
Track record of translating business problems and requirements into compelling design experiences
·
Skills in working across disparate / geographically dispersed teams.
·
Resourcefulness and independence; a desire to find ways to continually improve the service delivered to customers.
·
Expertise in conceptual design.
·
Past working experience of developing robust design documentation.
·
Established experience working in financial services.
·
Taking designs from concept through to delivery.
·
Excellent stakeholder management experience.
·
Definition and ownership of UX standards.
·
Be able to use the usual design and prototyping software to a high standard (Such as: Axure, Sketch, Invision, Omnigraffle etc.).
·
Be able to help plan, develop and execute user research to inform design decisions.
·
Be able to lead and stimulate discussions about design concepts and approaches, demonstrating an ability to provide strong creative leadership.
·
Give and receive critical feedback and praise.
·
Understand the scope you are working to, define project activities, estimate effort and ask for help when needed.
·
Can propose early design hypothesis as a starting point for collaborative iteration (happy being publicly wrong too).
·
Be aware of limits of knowledge and can self-challenge; open to counterbalancing input from others.
·
Be self-taught, understand new things by trying them, doing them, building them.
·
Seek out opportunities to learn from other disciplines.
About you:
·
You are delightfully non-ego driven.
·
You are full of energy and passion for what you do.
·
You are constantly learning by teaching yourself and challenging your own and thinking.
·
You make others around you better by consciously teaching and unconsciously inspiring.
·
You have a strong work ethic, are well organised, can manage complexity across multiple projects.
·
You have an eye for detail and ‘good enough' never is.
Under the Company's internal 'Back to Front'/'Front to Back' transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance). The enhanced approvals and vetting would need to be completed before the candidate will be confirmed in the role.
We are an equal opportunity employer and are committed to creating a diverse environment