Gerente Propuesta de Valor RBB

Job description

The purpose of role is to support implementing the key IT transformation projects for the RBB segment within RBWM, focusing in improving customer experience and at the same time to increase the profits through collaboration with various teams including other Products, Channels and Support areas.

Role holders will carry out activities which will include , but not limited to:

·
Coordinate the local and global technical teams to ensure an implementation aligned to business expectations

·
Define in conjunction with Global RBB teams the solution features that require to be implemented in the market

·
Processes mapping to identify opportunity and required changes

·
Create a project plan to implement the project, considering all related stakeholders (Compliance, Legal, FCC, etc)

·
Status tracking of project deliverables and milestones

· Risk and issue monitoring and coordination
· Regular project level reporting
· Coordination of project governance arrangements
·
Manage the collection, collation and processing of project information from stakeholders

· Monitor and report on budgets and expenditure
·
Assist with the implementation of project standards across projects
Managing and updating project documentation and information sources

Desired profile

Qualifications :

·  Principal Accountabilities
· 
Work in conjunction with the product, channel and support areas in order to eliminate activities that are not adding value to the process under review

· 
Work in conjunction with the product, channels and support areas in document requirements for process changes under review

· 
Work in conjunction with product, channels or support areas to justify the cost-benefit of improvements or process changes (those who imply a technological change inclusive)

· 
Establish ideas for crisis solutions or productive problems in the processes under review

· 
Comprehend the current situation of the process regarding its operative risk

· 
Establish tactical actions that help reach the strategic vision of the area.

· 
Interact with other Business Solutions teams in order to identify and share process changes and validate coincidences or impacts

· 
Interact with functional administrators of Business Solutions platforms in order to identify and share process changes that require technological modification

·  Experience
· 
Previous experience preferably in financial services

· 
+3 years of experience running and managing projects

·  Proven experience applying Agile methodology
·  Fluency in written and spoken English
· 
Able to manage stakeholders at a different level of seniority (Senior Managers included)

·  Detail orientation
· 
Ability to work under pressure with tight deadlines and time constraints

·  Adhere to internal and external deadlines
·  Proactive
·  Strong and professional communication skills
·  Profound knowledge of Microsoft Office
·  Knowledge of banking
·  Strategic thinking
·  Bachelor degree