Offers “HSBC”

Expires soon HSBC

Assistant Collections Officer - Hang Seng Bank (HK)

  • Hong Kong
  • Administration

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Collections Officer

RBWM Chief Operating Office – Credit Control Services

We are currently seeking a high caliber professional to join our department as Assistant Collections Officer .

Principal responsibilities

· Prepare statistical reports for management review
· Assist in compiling MIS reports and performing User Acceptance Test on system enhancement and development
· Perform database enhancement and development
· Provide administrative support to debt collection operations

Desired profile

Qualifications :

Requirements

·  University degree in a related discipline OR other relevant qualifications
·  With banking experience, preferably with exposure to credit control and debt collection operations
·  Knowledge of relevant credit systems of personal finance such Credit Bureau System, Credit Decision System etc an advantage
·  Strong self-motivation, with ability to work independently and under pressure
·  Good interpersonal, presentation and problem solving skills
·  Good knowledge of application software (Skills in SAS, MS Word, Excel, Powerpoint and Access)
·  Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Make every future a success.
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