Offers “Hp”

Expires soon Hp

Hardware Engineering Resolution Engineer

  • Internship
  • TAIWAN

Job description

Hardware Engineering Resolution Engineer

  

Job Description:

   

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

HPE makes Hybrid IT simple. HPE helps customers to design the right mix of Hybrid IT to serve their unique needs. We bring next generation infrastructure that uses intelligent software to simplify and accelerate the delivery of new apps, services and business insights. Providing with new ways to deliver and manage IT on-premises and in the cloud.

This position is primarily focused on in-depth debugging and resolving compute hardware product issues reported from customers on HPE compute Proliant, Synergy, Apollo, Cloudline, and Edgeline hardware platforms as well as their related options.  The position spans across multiple engineering disciplines. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.

Responsibilities

Our Systems Engineers play lead roles in multi-discipline teams supporting new and existing products and solutions. You will be responsible for the engineering support of HPE Server hardware products. You will debug / troubleshoot to root cause HPE Server hardware  products to determine and correct errors in the original design as well as  provide suggestions for improvement in future product releases. Additionally, you may be required to produce new tools to assist the debugging process and will review requirements, specifications and designs to assure product quality.

PIR Engineers are responsible for resolving HPE hardware  issues across the breadth of our Server platforms.  This consists of determining the problem root cause down to the code / component level if possible and working with R&D and OEM partners to make modifications to correct the problems. 

Typical activities include:

·  Determine potential product defects, root cause the issues, and work with R&D to develop solutions
·  Provide technical assistance and mentoring to ERT and CSC engineers on product hardware issues
·  Update problem resolutions and progresses on worldwide problem tracking database
·  Generate product communication documents (Customer and/or Engineering Advisories) to describe problems, workarounds, and solutions as needed
·  Develop tools to help debug or isolate issues
·  This position may require availability to work 24 x 7 rotation schedule when necessary.

Education and Experience

·  Bachelor's degree in Electrical, Mechanical, or other Engineering, Computer Science, or equivalent
·  Minimum 5 years experience

Knowledge and Skills

·  Excellent analytical and problem solving skills.
·  Conducting reviews of material specifications and hardware, software, and electrical component design
·  Excellent written and verbal communication skills; mastery in English and local language.
·  Experience in multiple computer HW and SW disciplines
·  Experience in development and/or debugging technical hardware and software problems
·  Good experience in networking, storage, memory, driver / firmware, virtualization, server OS and manageability
·  Knowledge of x86 architecture
·  Ability to work in a team environment

We offer

·  • A competitive salary and extensive social benefits
·  • Diverse and dynamic work environment
·  • Work-life balance and support for career development
·  • An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

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Job:
Engineering

Job Level:
Specialist

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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