Offers “Gucci”

Expires soon Gucci

GUCCI Store Operations Manager

  • Roermond (Roermond)
  • Sales

Job description

Summary
Lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience.

RESPONSABILITIES

Leadership
•\tSupport the Store Manager/Associate Store Manager with all policies and procedures to
streamline and safeguard the store
•\tEnsure the efficient running of the store, both front and back of house
•\tManage the sales floor efficiency through operational support roles i.e. Cashiers,
Wrappers and Runners to ensure they are effectively supporting the sales floor and
enhancing customer experience and sales
•\tEnsure the store has substantial operational support and staff schedules are optimized to
match customer traffic flows and operational demands
•\tManage the Stockroom and all related policies and processes i.e. deliveries (potentially
overnight), dispatches, inventory etc

Drive for Results
•\tAssist the Store Manager/Associate Store Manager in overseeing the Asset and Profit
Protection influencing service delivery and minimizing loss
•\tEnsure all Health and Safety legislation and processes are adhered to
•\tEnsure the store building and all internal areas are maintained to the highest standard
both front and back of house, including responsibility for store Housekeeping
•\tDrive the digital strategy and ensure employees are engaged with new digital initiatives.
Embrace new technology and be flexible and reactive to leverage technology initiatives in
all areas of the store
•\tRecruit, on-board and develop all store operational support. Lead the store Operations
team, fostering a coaching environment

BRAND PROTECTION
•\tCascade company communications to all members of the store team and lead by
example when embracing brand messages
•\tBe the ultimate Brand Ambassador, seen by others as a beacon of the brand and bring to
life Gucci’s core values

SKILLS REQUIRED

•\tRelevant experience in same or similar role, of not less than 3 years
•\tFluent English written and spoken
•\tKnowledge of Stock management and stock control operative system
•\tEye for details
•\tManagement, leadership and coaching
•\tMultitasking
•\tHands on approach
•\tStart-up approach

Job Description

Job Type
Regular

Start Date
2019-01-15

Schedule
Full time

Organization
Luxury Goods Outlets S.R.L. Dutch

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