CUSTOMER CARE AGENTS
Tempo determinato Arese (Milano) Bachelor's Degree Amministrazione
Descrizione dell'offerta
Job Description:
Gi Group S.p.a. (Aut. Min. 26/11/04 Prot. N° 1101-SG is looking for an important client operating in the Automotive field some
CUSTOMER CARE AGENTS
Who will be responsible for managing end to end customer enquiries & cases via phone and e-mail.
Key Accountabilities
Job requirements:
The company offers:
6 months contract that can be extended.
Working hours: full time, in shifts from 8 am to 9 pm from Monday to Sunday, five days a week.
Place of work: Arese (Milan).
Please apply via email, sending your updated resume to object: Customer care Arese
Candidates of both sexes (D. Lgs. 198/2006) are invited to read privacy information (artt. 13 e 14 del Reg. EU 679/2016) on the web site
https://www.gigroup.it/privacy-candidati/
Gi Group S.p.a. (Aut. Min. 26/11/04 Prot. N° 1101-SG is looking for an important client operating in the Automotive field some
CUSTOMER CARE AGENTS
Who will be responsible for managing end to end customer enquiries & cases via phone and e-mail.
Key Accountabilities
- Management and orchestration of complex customer cases (such as complaints) involving multiple internal departments covering all the possible
- Support for clients who have issues with their cars
- Provide precise and accurate information regarding products and services of all categories
- Tight interaction with colleagues for what concerns the calls taken on their behalf
Job requirements:
- Degree/bachelor
- Previous experience in the relationship with customers
- Mother tongue level in one of the following languages: English, Danish, Finnish
The company offers:
6 months contract that can be extended.
Working hours: full time, in shifts from 8 am to 9 pm from Monday to Sunday, five days a week.
Place of work: Arese (Milan).
Please apply via email, sending your updated resume to object: Customer care Arese
Candidates of both sexes (D. Lgs. 198/2006) are invited to read privacy information (artt. 13 e 14 del Reg. EU 679/2016) on the web site
https://www.gigroup.it/privacy-candidati/
Data inserimento offerta: 28/11/2018