Sr Technical Writer
Internship Bangalore (Bangalore Urban)
Job description
3394897
Additional Cities
Bengaluru
Career Level
Experienced
Relocation Assistance
Yes
Business
GE Digital
Business Segment
Digital Engineering
Function
Digital Technology
Country/Territory
India
Postal Code
560 066
Role Summary/Purpose
As a Sr Technical Writer, you will be responsible for working independently on information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger team on projects as needed.
Essential Responsibilities
In this role, you will develop and deliver high-quality content for the Predix Applications Engineering team using the following professional characteristics:
• Outstanding writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
• Strong collaboration skills: ability to work with a variety of other writers and cross-functional peers easily
• Strong knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
• Understanding of core information development processes: content planning, content creation, content review
• Strong skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
• Strong ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user
Qualifications/Requirements
Bachelor's Degree. A minimum 4 years of professional experience.
Desired Characteristics
Technical Expertise:
• Basic skills in editing (QA for documentation) - ability to recognize errors and opportunities for improvement in a variety of information deliverables
• Strong skills with the authoring tools used by the PAE information development team: oXygen Author (DITA methodology), Astoria CMS
• Ability to understand and follow established information patterns to create a wide variety of information deliverables
• Fundamental understanding of Lean/Agile/XP software development processes, their application to GE projects, and how to follow processes for information development
• Basic awareness of the major aspects of software design, development, and QA and ability to leverage this understanding to inform execution for information development projects
Business Acumen:
• Ability to understand user profiles and to create content targeted appropriately to meet user goals
• Fundamental project management skills: ability to broadly estimate scope, ability to work to deadlines
• Basic domain and product knowledge, including appropriate terminology, with an awareness of GE Digital product line(s) and offerings
• Awareness of how GE Digital drives value to its customers and how the information development function fits into GE Digital’s overall business strategy
Leadership:
• Ability to take ownership of small- and medium-sized tasks and deliver while assisting team members
• Understanding of issues and ability to present clear rationale. Ability to speak to mutual needs and positive solutions.
• Ability to continuously measure deliverables of self and team against scheduled commitments. Effectively balance of different, competing objectives
Personal Attributes:
• Strong interpersonal skills
• Effective team building and problem solving abilities
• Ability to use the principles of analytical/critical thinking regularly while performing tasks and effectively making decisions about a project
About Us
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country
India
Primary State/Province
Karnataka
Primary City
Bengaluru