HR Operations Associate

Job description

3390039
Additional Cities

Wroclaw
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Global Operations
Business Segment

Global Operations Human Resources
Function

Human Resources
Country/Territory

Poland
Postal Code

53-609
Role Summary/Purpose

To provide professional & proactive HR support to the GE business as part of the People Operations team in Poland. This position is a temporary position for a 6 months period.
Essential Responsibilities

HR/Employee Partnership (10%)

• Proactively telephone customers to ensure timely resolution of transactions
• Actively seek customer feedback & use it to improve our service offering
• Deliver on commitments, manage expectations & keep customers informed on progress – taking clear accountability and ownership throughout the process

HR Administration (90%)

• Consistently follow defined HR processes, challenging steps that may not make sense / add value
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with defined HR processes, relevant legal and GE policy requirements
• Manage HR document circulation in an appropriate and controlled manner
• Supporting on-site onboarding and PPK processes
• Other regular or ad-hoc HR Administrative tasks including data entry, reporting, T&A, support cafeteria/new starter administration and managing office supply, etc
• Supporting face2face queries connected with social security
• Providing day-to-day HR support to GE Employees
• Deal with all customer (Employee, People Leader, HR) enquiries in a professional, courteous & timely manner incl. all central communication channels (email, phone, chat, personal enquiries)
• Support and teach employees, people leaders and HR Managers how ti use workday and internal OneHR site with ticketing, chat and information solutions
• Ensures 100% of such enquiries are followed-up and logged in Service Cloud app
• Cooperation with central People Operations team located in Warsaw
• Support other team members in their activities around HR Operations, Company Car Administration, HR projects
Qualifications/Requirements

• University or college graduate
• Ability to prioritise multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Excellent attention to detail
• Proven ability to work professionally & proactively with a remote client base
• Fluency in local language (Polish) and English, with polite, professional communication skills
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word; fluent computer usage
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player
Desired Characteristics

• Experience with using Workday; RB Payroll
• Experience with administration of Employee Pension Programs (PPE / PPK)
• Experience with administration of T&A in any system
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

Poland
Primary State/Province

Lower Silesian
Primary City

Wroclaw