Offers “General Electric”

Expires soon General Electric

Field Application Scientist

  • Uşak, Türkiye
  • Sales

Job description

3117443
Additional Cities

Continental US, preferably East or West Coast.
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Life Sciences
Function

Sales
Country/Territory

United States
Additional States/Provinces

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Role Summary/Purpose

Responsible for supporting sales of complex technical products, solutions and/or services into the cell therapy markets. Deep understanding of the requirements of cell therapy manufacturing, enabling them to build strong relationships with key customers. Expected to be able to support customers by providing expert advice and application support, develop solutions and respond to customers’ technical/process questions in order to develop collaborative relationships with our customers.
Essential Responsibilities

• Organize and deliver product demonstrations, training, sites visits and follow ups.
• Provide pre and post sales technical support to customers and sales teams on reagents and cell therapy workflows
• Design and develop initial protocols for customers moving from open to closed systems, or scaling their processes, and where possible perform proof of concept runs.
• Develop good long term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses.
• Troubleshoot customer technical issues and add value to GE’s customers by identifying continuous improvement opportunities in their manufacturing processes and designing and implementing innovative process enhancement
• Ensure exhaustive reporting of all on-field activities and customer contacts on SFDC
• Collaborate with regional and global FAS team to deliver support to global customers
• Developing and maintaining relationships with the regional commercial and marketing teams, as well as the global product managers and R&D organizations
• Designing, developing and delivering training courses, theoretical as well as practical, in the field of cell therapy
• Collect customer and market feedback from the field and channel it to internal team and relevant departments
• Collaborate with colleagues from the wider life sciences team to identify and develop complete solutions for customers.
Qualifications/Requirements

• Degree in Life Sciences or Engineering discipline
• 2 – 5 years experience within the cell therapy industry
• Experience of working in a cell therapy process development lab/GMP facility
• Be able to demonstrate problem solving and critical thinking
• Ability to function well in a highly collaborative matrixed environment
• Demonstrates a high standard of written/verbal communication
• Demonstrate knowledge and skill in customer service
• Fluent English
Desired Characteristics

• Experience with CRM systems
About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.
Primary Country

United States

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