China Commercial Ops GM

Job description

3503940
Additional Cities

Shanghai
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare China
Function

Sales
Country/Territory

China
Additional States/Provinces

ShangHai
Postal Code

201203
Role Summary/Purpose

The China Commercial Operations GM is leading a team of about 100 employees and support the healthcare business in China at $2+ Billion.
Essential Responsibilities

• ITO process of forecasting with sales teams and continue optimizing the process to make customer feel “easy to do business with GE”
• Leverage e-tools to improve efficiency and risk management … UCM, SFDC, CPQ, etc
• Collaborate customer experience resources in different business and internal cross functional teams to solve customer issues and improve customer experience
• Define clear R&R and competency model, coach and develop the team to build strong pipelines.
Below are the detailed responsibilities:
• Lead Sales Operations processes & mechanisms and their implementation
• Support strategic imperatives and initiatives in order to ensure the fulfillment of business requirements and to optimize business performance.
• Lead local implementation of global commercial excellence projects
• Track order forecasting through Sales Workbench
• Lead quarter-end orders closing with Finance and Local Teams
• Order Roll Up, Modality Conference, Field Conference calls, including Sales and Services common Operating Mechanisms
• Lead as appropriate the various sales operating mechanisms including fulfillment and risk mitigation
• Drive Sales processes simplification and best practices sharing
• Develop metrics to measure progress to make tools more effective and to make employees more efficient
• Support Go to Market tools deployment to drive process simplification and improved GTM (Sales Workbench, CRM tool)
• Ensure that the processes of the Quality Management System (QMS) are implemented and maintained (QSMRs)
• Support internal and external Quality audits and closure of audit findings
Qualifications/Requirements

• Bachelor’s Degree or above; MBA or equivalent preferred
• 10+ years experience in Sales/Services; Operations and/or Finance roles
• Demonstrated successful experience leading a big and diverse team and/or project
• Ability to interface and influence at all levels in the organization
• Demonstrated ability to excel in a fast-paced organization
• Excellent collaboration with different stakeholders
• Excellent written and verbal communication skills
• Strong business acumen and good business knowledge and understanding
• High work standard and quality
• Reliable, responsive, attentive to detail
• Action and results oriented
Desired Characteristics

Preferred Qualifications
1. Strong business acumen, financial and organizational knowledge
2. Technical competency in using financial reporting tools
3. Knowledge of the Healthcare industry
4. Ability to influence and collaborate with senior level management team
5. Adaptable and flexible to work environment including, but not limited to, handling multiple tasks concurrently, and easily adapting to new assignments, system, tools -- produce clear, concise, accurate written communication, clearly conveying thoughts and ideas to peers, management, and customers -- establish and maintain positive work relationships with peers, management, and customers displaying willingness to understand diverse points of view -- learn and apply new initiatives to account plans and strategy.
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

China
Primary State/Province

Shanghai
Primary City

Shanghai