QUALITY ENGINEER CUSTOMER CONTACT

Job description

Faurecia is an Equal Opportunity Employer
"New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.”
Our Faurecia Automotive Seating Business Group – Mechanism Division is looking for a VIE Quality Engineer Customer Contact for its site in Grójec, Poland.
Please note that applications submitted in French cannot be considered by our non-French speaking teams in our plants worldwide. Only applications submitted in English will be considered.
The VIE Quality Engineer Customer Contact is responsible for developing the customer satisfaction relying on a controlled production process.
The main missions of the role are to:
Be the main representative of the plant to the customer
Organize and participate to all technical meetings with the customer (Solve technical problems, manage changes, progress path,…) and ensure all validations as required by customer are completed
Audit all related storage sites and the Customer assembly line in order to ensure the compliant use of our products
Define and enforce the scale of demerit products coherent with the customer's specifications
Manage and guarantee resolution of customers concerns on a daily basis working closely with Production Quality (Incident analysis, Action plan,…)
Validate the packaging range and accept the packaging range
The length of the VIE is 12 months.
The V.I.E., an international young graduate program, enables young professionals who are less than 28 and European Union nationals to work for a French company in any country of the world. Becoming part of this program means going abroad to carry out a professional assignment for up to 24 months whilst benefiting from social care coverage and an interesting salary which depends on the host country. Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. For further information, please visit the following link: https://www.civiweb.com/EN/index.aspx
The ideal candidate will have/be:
Master’s degree in Quality
First experience in an industrial environment (ideally in the automotive industry
Experience in project
Good knowledge of Program standards, tools and methods
Strong Customer satisfaction orientation
Fluent in English, Polish is a plus
Above average communication skills and interpersonal skills