Risk_Cyber Security_NGSO TDR (Manage services)_Staff 2_BLR

Job description

Job Summary:
SOC Analyst who will be responsible for handling first level escalated calls from L2 SOC engineers to analyze and respond to network security events

Essential Functions of the Job:

·  Operate as second level support to a 24x7 managed security operations centre
·  Alert clients regarding intrusions and potential intrusions that may compromise their network infrastructure.
·  Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, 
·  remove, and update the procedures as appropriate
·  Publish weekly reports to applicable teams
·  Generate monthly reports on SOC activity

Analytical/Decision Making Responsibilities:

·  Actively investigates the latest  security vulnerabilities, advisories, incidents, and penetration techniques and notifies clients when appropriate
·  Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
·  Assist in incident determination, ticketing and incident response, prevention and remediation

Knowledge and Skills Requirements:

·  Strong command on verbal and written English language
·  Investigative and analytical problem solving skills
·  Self-directed and independent individual
·  Ability to work in a team, with little supervision and using own initiative
·  Customer Service oriented - Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities

Supervision Responsibilities:

·  Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues

Other Requirements:

·  Should be willing to work in shifts (24/7)

Job Requirements:
Education:

·  B. Tech./ B.E. candidate with Basic networking skills

Experience :

·  At least 2 -3years of experience working in SOC environment

Certification Requirements:

·  CCNA
·  CCSA,CEH, CCNA Security - Preferred