GDS RMS - AQIP Level 65

Job description

Technical responsibilities

·      Facilitates and drives the process to completion by following up on requests from RMS Consultants and assisting the client team

·      Understands key requirements of firm and regulators' RMS rules and policies

·      Performs initial review of submissions from client teams and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.

·      Acts as a liaison between the client teams, other members of the RMS team, and various functional areas within the firm

·      Formulates answers to client questions

·      Manages tasks and activities in a timely manner and is responsible for specific outcomes

·      Uses analytical and project management methodology and tools

·      Learns the firm structure, business strategies, service lines, and people of the firm

·      Builds a network of people within RMS and across the firm

·      Plans and organizes own work and keeps others informed of status and activities

·      Individual is expected to apply judgment to initial consultations and/or submission review and rapidly develop understanding of key requirements of firm and regulator's RMS rules and policies

·      Individual will reference existing policies; however, due to frequency of unique situations will need to research issues and, through situation specific inquiries, propose solutions to issues

·      Provide feedback required to continuously improve processes

People / Project management responsibilities:

·  Provides first point of contact for guidance to the team and only unanswered / new questions or queries are put to onshore team
·  Identify training, learning & development opportunities for the team members
·  Responsible for quality of output through internal review mechanisms
·  Workflow allocation and ensuring delivery in agreed timelines
·  Providing team members with performance feedback; helping counsellor in completing periodic performance reviews
·  Manage day-to-day administrative issues and communicating appropriately to the customers / project manager at GDS
·  Responsible for Achieving customer satisfaction measures / project critical success factors

Knowledge, skills and experience requirements:

·  PG with 1-3 years of experience in a secondary research / analysis role
·  Candidates with general team handling experience would be preferred
·  Candidates with exposure to client interaction would be preferred
·  Good communication skills and good analytical skills