AWS_Retain Administrator_Associate

Job description

Job Summary:
·  The successful candidate would be required to work in collaboration with Assistant Manager/ Team Lead to provide administrative support and ensure customer satisfaction.
·  Provide operation support for various administrative projects including but not limited – mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web based publication support, working on dashboard creations and data analysis.
·  Manage day-to-day administrative issues and communicating appropriately to the customers.

Knowledge and Skills Requirements:
·  The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.
·  Very good understanding of business functions and operations
·  Ability to prioritize and co-ordinate with multiple people on various variables
·  Ability to liaise with POC’s in different regions/offices and work as a team
·  Demonstrated proficiency and experience in MS Office Suite especially in Excel
·  Flexible with working hours
·  Observant with an eye for detail
·  Ability to make sound decisions fast
·  Methodical and systematic approach
·  Analytical and problem solving ability
·  High energy level, confident and assertive
·  Solid research and analytical skills
·  The ability to simplify complex analytical issues and communicate them to a variety of audiences.
·  Strong interpersonal skills
·  Excellent written and oral communication skills in English language
·  Excellent critical thinking skills to decipher the complex business requirements
·  Strong presentation skills; ability to clearly communicate complex messages to a variety of audiences
·  Possess high standard of integrity
·  The ability to work and team effectively with clients and other management personnel
Job Requirements:

Education:
·  Graduate in related discipline
Experience:
·  2 to 4 Years in / BPO services/Project Co-Ordination.
·  Experience in multiple systems and applications
·  Prior work experience in a large professional services or financial services company
·  Experience working with clients from different countries (Desirable)
·  Experience working in an business where the primary spoken language is English