System Administrator Linux/Windows
Bucharest (Municipiul Bucureşti) Bachelor's Degree Infra / Networks / Telecom
Job description
Job Description
Date: Aug 31, 2018
Job Summary:
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities:
You will help with Assurance support activities
· Incident management
· You will assist with Problem management
· System administration
· And you will work with Billing operations
Key Qualifications:
· Bachelor level, in engineering (IT, Telecom) or
· 3-5 years’ experience of deploy system test and lead testing team.
· ISEB/ISTQB software testing qualifications would be an advantage
·
IT systems at administration level (storages, backup solutions, monitoring systems (e.g. Nagios, Veritas Backup) represents an advantage)
·
Unix based and Windows administration medium knowledge or
upper.
·
POSIX (bash, perl, SQL scripting, Windows batch scripting) used to automatize different system tasks – basic to medium knowledge level.
·
Networking and basic routing (CISCO courses represents an advantage)
·
Database administration basic knowledge (Oracle, Sybase, MySQL, MS SQL, MS Access)
·
Technical support environment exposure, working with tickets, priorities, Service Level Agreements, on-call duty one week per month
Additional Requirements:
· Knowledge of Managed Service telecom operations practice
· Knowledge sharing and collaboration skills
· Ericsson knowledge
· English / Spanish skills
· Delivering results & meeting customer expectations
· Analyzing
· Working with people
· Creating & innovating
· Applying expertise & technology
Nice to have requirements:
· Mobile telecommunication systems knowledge
· Radio & Core network architecture knowledge
· Knowledge of Network or Element Management Systems from various vendors like Huawei M2000/U2000, Nokia NetAct, Ericsson OMC-R, Alcatel, ZTE, HP NNM
· Administration or user experience with Performance Management Systems (data processing, parsing, database loading and export / visualization)
· Education: University degree (Polytechnics represents an advantage)
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Primary country and city: Romania (RO) || || Bucharest || IT; ServEng; SharedServ
Req ID: 252218