Billing Administrator

Job description

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

ENGIE are recruiting for a Billing Administrator to be based in Leeds (LS12 1BE). This is a permanent and full-time role which offers a competitive salary and benefits package.

Purpose of the Job

To correctly and accurately invoice all customers for your own portfolio, totalling multi million pounds of revenue, adhering to strict contractual and internal deadlines; minimising errors and rework through diligent data management, whilst assisting customers with technical enquires of a billing nature.

Key Accountabilities

Responsible for a portfolio of customers totalling multi-million pounds of revenue ensuring that all invoices are produced by the contractual deadline and adhere to taxation rules

Responsible for clearing any outstanding unbilled position in assigned portfolio on a monthly basis

Participate in reducing the number of credit notes through accurate invoicing and data management

Reduce the number of reconciliations and disputes through diligent data management

Responsible for applying industry data changes, as notified by internal departments and external parties, ensuring that correct pass through charges are applied

Prioritise and respond to customer enquiries and complaints in a timely manner

Ensure billing exceptions assigned to portfolio are resolved in a timely manner

Liaise with internal and external parties to ensure that accounts in portfolio are set up accurately and efficiently in time for each billing run

Send billed data consumption reports, copy invoices and billing performance reports to customers as required

Assist account managers with periodic customer meetings as a subject matter expert, to advise on billing issues pertaining to portfolio

For more information about ENGIE please visit: http://www.engie.com/en/candidates-area/

Qualifications, Knowledge, Skills and Experience

Essential

GCSE Maths Grade C or above or equivalent

GCSE English Grade C or above or equivalent

Strong numeracy and problem solving skills

Good communication and interpersonal skills to deal with various parties

Sound organisational skills and the ability to produce quality work within tight timescales

Microsoft Office proficient in particular Excel including the ability to navigate and use basic formulas

Desirable

Understanding of the billing processes and interdependencies between billing and interfacing departments

Proven record of excellent customer service ideally within the same industry

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Additional Information
·  Posting Date: Nov 18, 2020