Technical Writer

Descrizione dell'offerta

POSITION DESCRIPTION:

We are currently looking for a User Manual Author (Technical Writer) to join the UM Authors Team within R&D for Professional. User Manual Authors’ Team primary task is creation and update of user manuals and other required User Product Information (UPI). User Manual Author is also responsible for handling and maintenance of the information created in a Content Management System, and close cooperation with remote interfaces in order to collect necessary technical information and project requirements. Managing the translations is also part of the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·  Transformation of product technical information into user product information (UPI)
·  Delivery of complete user documentation ready for translation within defined time
·  Efficient management of complex product information
·  Maintenance of Spare Part Catalogues
·  Close cooperation with subject matter experts
·  Maintenance of updated project documentation and status

COMPANY DESCRIPTION
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $14.7 billion ($5.1 billion in North America) and 58,000 employees.
Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.

Profilo richiesto

POSITION REQUIREMENTS:

·  Very good knowledge of MS Office, Illustrator
·  Good in writing user instructions to become easy understandable
·  Experience in using / ease of learning dedicated Content Management Systems would be an asset
·  Experience in working with XML content creation / management systems would be an asset
·  Experience gained in international/complex organization would be an asset
·  Ability to work in Matrix organization

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

·  Team oriented
·  Advanced communication skills and easiness in establishing contact with other people
·  Ability to effectively acquire information from remote interfaces and databases
·  Attention to details
·  Good task management skills & ability to work under strict deadlines
·  Willingness to be part of development and improvement of user product information in to new formats

REQUIRED LANGUAGES

·  Fluency in English written and spoken as main communication / content creation language
·  German written and spoken is required

Please send your CV and cover letter in English as attachments.

SECTOR DESCRIPTION
Electrolux Professional offers food service and laundry solutions to a wide variety of customers around the world, from restaurants and hotels to healthcare and other service facilities. Our 2,000 service partners in 140 countries ensure that our resource-efficient equipment, leading in innovation and design, improve our customer's everyday business. In 2013, Electrolux Professional had sales of EUR 640 million, 2.600 employees, 7 factories and over 1.000 dealers.For more information, visit www.electrolux.com/professional.