SAP Basis Engineer

Job description

·  Job Description:

Profile:
•    Candidates must have at least a Bachelor's/College Degree in Computer Science/Engineering or equivalent
•    At least 2-3 years of solid hands-on experience in SAP Basis administration
•    At least 1 large scale full SAP implementation experience
•    SAP installation and upgrade experience an advantage but not required
•    Knowledgeable in Operating System and Database administration 
•    Strong analytical and problem-solving skills
•    Excellent oral and written communication skills 
•    Shifting work schedule
Responsibilities:
•    Strong knowledge and experience on the following activities:
·    SAP
    Basic system administration such as configurations, spool, RFC, background processing, etc.
    License management
    Client management 
    System monitoring
    Performance/workload analysis
    System traces
    User administration including authorizations and security
    Transport management
    Client copy
·    Operating System/Database
    Basic database administration such as backup, space administration, healthchecks, etc.
    General operating system administration such as file navigation, monitoring, etc.
•    Ability to troubleshoot, analyse and resolve incidents and service requests including coordination with  various groups
•    Ability to implement and execute change requests completely and accurately as aligned
•    Ability to provide RCAs for service improvements, error documentation, workaround and resolution plans
•    Additional skills/competencies as required by the account
•    Able to lead and co-train other SAP Basis RST resources
•    Provides comprehensive and quality support for all technical, process-related and escalation activities 

      [For All Staff]

•    Being responsive to clients whilst following the principles and procedures of the Integrated Management System
•    Identify, analyze problems and suggest improvements identified in their own area of responsibility and implementing those with a recognized business benefit

            [For Managers and Supervisors (on top of what’s given above)]

•    Ensure that all of their staff understand the policies in the Integrated Management System and how it is implemented and maintained
•    Maintain up-to-date documents such as procedures, work instructions, plans and manuals

Core Competency:
•    SAP:  Netweaver (including EP, XI/PI, BW, BI), Solution Manager, HANA
•    Database: Oracle, MSSQL, MaxDB, DB2, Sybase
•    Operating System: Windows, HP-UX, Linux, AIX, Solaris
•    Infrastructure: Hardware, Network (Cloud included)