Remote Technical Support Engineer with Linux For Digital Transformation Centre

Job description

·  Job Description:

About DXC Technology:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. 

We are growing our team with people enjoying modern, rapidly changing IT technologies and customer interactions. It doesn’t matter if you have years of IT experience or just started your professional career some years ago. It is about having recent experience with application architectures on public clouds (as AWS, MS Azure, GCP, etc.), good communication skills and a background in development of applications. We offer a great platform for motivated professionals who want to work in a company that enables you to work with various customers to become digital.

Role Description:

The Technical Support Engineer is part of the Big Data & Analytics in Sofia. (S)He works with Hadoop Experts, Experienced Software Developers, Data Scientists and other Technology Experts to support analytic platforms and solutions that would enable the autonomous driving. The position is suitable for people who would like to develop as DevOps or Big Data Engineers.

Primary Responsibilities:

•Deliver the ongoing support of the Autonomous Driving Platform by using DevOps practices.
•Avoid any unplanned downtime in the production environment.
•Achieve high level of customer satisfaction and meet the predefined service level agreements.
•Incident, problem, change management and release management of the supported solution.
•Ability to cover 24x7 mode with on call rotation.

Key Skills and experience required:
•University degree in Computer science, other related area or equivalent work experience.
•Fluent English;
•Strong experience and knowledge in configuring and operating Linux environment.
•Experience with Docker, Ansible or Hadoop technologies will be considered as strong advantage. 
•Experience with software development and programming languages like Java or Python will be considered as advantage.
•Ability to manage tasks efficiently and able to meet deadlines.
•Good communication skills.
•Motivated team player, willing to work in an agile environment.

In return, we offer:

•Continuous learning and technical training opportunities
•Great opportunity for professional development in the IT field
•Part in a team that has established itself as a preferred partner for Hi-tech Services & Support throughout EMEA
•Competitive remuneration package
•Medical insurance
•4 days additional paid leave (total:24 days)
•Food vouchers
•Life insurance