SAP Basis Engineer

Job description

·  Job Description:

Profile:
•    Candidates must have at least a Bachelor's/College Degree in Computer Science/Engineering or equivalent
•    At least 5 years of extensive experience in storage solutions in a multiple hardware and software platforms 
•    Technically fluent in Windows and/or UNIX operating systems 
•    Knowledgeable in backup and infrastructure design/implementation
•    Related IT certifications and/or background in SAP/Database an advantage but not required
•    Strong analytical and problem-solving skills
•    Excellent oral and written communication skills 
•    Flexible work schedule (on-call, night shift included)

Responsibilities:
•    Strong knowledge and experience on the following activities:
·    Storage
    Design and implementation of different storage based and tiered solutions (SAN, NAS)
    Administration of performance tuning and optimization, provisioning, data migration, virtualization, replication, etc
    Key storage tools, methodologies and protocols
    Remote access tools (PCAnywhere, VNC, Terminal Server, Citrix, etc) or any management console
·    Backup/Infrastructure/Applications
    Broad knowledge in networking such as Active Directory Services, Light Weight Directory Services, Domain Name System, DHCP, etc
    Cluster and high availability setup in a multi data center environment
    Backup and general hardware design, setup and configuration 
    SAP and/or different relational database management system (RDBMS)
•    Ability to troubleshoot, analyse and resolve incidents and service requests including coordination with  various groups
•    Ability to implement and execute change requests completely and accurately as aligned
•    Ability to provide RCAs for service improvements, error documentation, workaround and resolution plans
•    Additional skills/competencies as required by the account
•    Able to lead and co-train other Storage/Platform resources
•    Provides comprehensive and quality support for all technical, process-related and escalation activities 

Core Competency:
•    Storage: HP, EMC, IBM, 3PAR, NetApp, SUN, Cisco
•    Operating System: Windows, HP-UX, Linux, AIX, Solaris
•    Infrastructure: Hardware, Network (Cloud included)
•    SAP:  Netweaver (including EP, XI/PI, BW, BI), Solution Manager, HANA
•    Database: Oracle, MSSQL, MaxDB, DB2, Sybase