27 days agoDxc Technology

Office 365 Administrator

  • Bangalore (Bangalore Urban)
  • Infra / Networks / Telecom

Job description


·  Job Description:

MCSE/MCP with at least 5+ years on relevant Microsoft Exchange server administration / support experience on Exchange 2013/2010. The candidate should have minimum 7+ years of overall experience. The job will require in-depth troubleshooting of Microsoft Exchange related server side issues, installation and configuration of new Microsoft Exchange servers, backup and recovery of Microsoft Exchange portal servers. The candidate must have handled medium to large Microsoft server Infrastructure

Candidate will need to be available for rotational 7x24 support.

·  Create and update user guides and operation documents
·  Knowledge of ITIL/ITSM

Main Skills/Profile: Ask the HM to define the essential skills, specific requirements and personal characteristics required for the role

Required Skills

·  In depth knowledge on Exchange 2013/2010 DAG (Database availability Group), Failover concepts, Mail flow Architecture, Client connection
·  Strong troubleshooting skills on Exchange server 2013/2010
·  Currently providing the support on Microsoft Exchange servers on L2/L3 level for enterprise customers.
·  Experience in handling critical incidents and escalations.
·  Strong knowledge on ITIL Processes specially on Problem and Change Management
·  Required to identify the root cause of most of the high priority issues.
·  Very strong in ITIL Processes.
·  Good communication skills.

Required Skills

·  In depth knowledge on Exchange 2013/2010 DAG (Database availability Group), Failover concepts, Mail flow Architecture, Client connection
·  Strong troubleshooting skills on Exchange server 2013/2010
·  Currently providing the support on Microsoft Exchange servers on L2/L3 level for enterprise customers.
·  Experience in handling critical incidents and escalations.
·  Strong knowledge on ITIL Processes specially on Problem and Change Management
·  Required to identify the root cause of most of the high priority issues.
·  Very strong in ITIL Processes.
·  Good communication skills.

Additional Desired Qualifications

·  Certifications (MCSE on Microsoft Exchange)
·  Additional Microsoft Infrastructure Experience (Lync 2013)
·  Scripting skills, particularly in Power Shell
·  ITIL V3 Certification