Offers “Dxc Technology”

Expires soon Dxc Technology

EAO Backup Engineer

  • SLOVAKIA
  • Infra / Networks / Telecom

Job description


·  Job Description:

·  Application Backup Agent focuses on incident management and continuous operation of backup and recovery solutions. The main goal is to ensure restorability of data by being able to run backups with no significant impact on the customer infrastructure which should result in achieving the highest backup success rate.
· 

Application Backup Agent works on incidents affecting backups and/or data restorability; he identifies problems; he keeps in contact with delivery leads and/or the customer. Regular weekend work and night work is expected in order to cover the service needs.

According to service level agreements, we commit ourselves to achieve short response times and to fix problems as soon as possible in order to deliver an excellent service toward our customers.

           

          

Duties and responsibilities

Incident Management (backup / restore) Operation management (backup / restore)

Required knowledge

·  Capacity to communicate information within the team effectively
·  Attention to detail; fair interpersonal communication
·  Strong customer service orientation
·  Good verbal and written English communication skills
·  Experience in Windows Server administration is an advantage
·  Experience inHP-UX/UNIX/TRUE64/LINUXsystem administration is an advantage
·  Practical experience in HP Data Protector / Legato NetWorker is an advantage
·  Basic knowledge of SAN is an advantage
·  Basic experience in database administration of Oracle, MSSQL and/or MaxDB etc. is an advantage
·  Basic experience with mySAP application (BR*Tools) is an advantage
·  Service oriented behavior and communication to internal and external contacts
·  Analytical problem-solving and root cause analysis skills

Make every future a success.
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