Stock and Operations Support

Job description

CHANEL is currently looking for a full-time Stock and Operations Support for our Yorkdale Boutique.

As a Stock and Operations Support, your role will perform a variety of clerical and administrative functions to assist the Boutique Director.

Main R esponsibilities

·  Ensure to update documents and maintain documentation accuracy in the system
·  Receive, sort and distribute incoming and outgoing mail
·  Keep records of property loaned to the customers and merchandise sent to cleaners
·  Compile, consolidate information from various reports of the boutique to head office
·  Communicate the status of repairs for customers and sales staff
·  Support boutique operations such as gift wrapping, and other ad hoc duties as assigned 
·  Open/ close the registers and transmit the information to head office.
·  Provide cashier counter service to customers and reconcile payments against daily sales at the Boutique 
·  Handle payment transactions 
·  Reconcile daily transactions with cash and other forms of balances. Ensure adequate cash flows in counters. 
·  Handle returns such as exchanges, refunds and credit notes according to the company policies and guidelines.
·  Input transaction and client information in system and invoices accurately
·  Greet customers and provide cashier service and product information to customers as required. 
·  Ensure an adequate stock of office supplies and to purchase when needed.
·  Receiving and checking of all incoming and outgoing goods 
·  Ensure receipt of goods
·  Assisting with the preparation & organization of inventories 

The ideal candidate for this position will have the following background:

·  1 - 3 years of previous stock and operations support experience, luxury retail service environment preferred
·  Knowledge of cash register systems and basic computer skills. Knowledge with luxury retail operations is an asset
·  Excellent and effective communications skills with colleagues and customers
·  Proven ability to work in a fast-paced environment and the ability to handle multiple tasks simultaneously
·  Proven ability to work as a team player with strong organization and follow-up skills (essential)
·  Professional presentation and behavior
·  Proven ability to manage time and prioritize tasks

Although comprehensive the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Boutique Manager, Assistant Manager or Supervisor, or by the Fashion Division Director or CHANEL Head Office.

If you would like to join the CHANEL team, please send us your application today!