Fragrance and Beauty Advisor, King of Prussia (Part Time)
King of Prussia (Montgomery County) Energy / Materials / Mechanics
Job description
Be an essential part of our expanding Fragrance & Beautè community at CHANEL – “the ultimate House of Luxury.” Our newest Fragrance & Beaute (F&B) Boutique will be opening in King of Prussia
As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease . You have an emotional intelligence -the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
ROLE & RESPONSIBILITIES
Service
· Successfully provide superior service to every client, every day through the Chanel service ritual.
· Deepen client relationships and loyalty through personal connection and building trust
· Contributes to build the business by achieving sales targets, using all levels such as product, services and data capture to loyalize, recruit and retain clients.
· Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day.
· Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa.
· Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed.
· Understands the details of upcoming events and involves each client through introduction and demonstration.
· Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team.
· Knows and understands the business challenges, client needs and the surrounding market.
· Ensures that the work area is clean, tidy, hygienic and professional at all times; knows and respects Visual Merchandising guidelines.
· Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity.
· Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences.
REQUIREMENTS:
· Service Oriented, expressing genuine concern for customer's needs
· Articulate, knowledgeable and passionate about both cosmetics and fragrance
· Artistry skills and direct Brand experience preferred
· An excellent listener and eager learner
· Flexible: adaptable to scheduling changes, new ideas and direction
· An enthusiastic team player
· Confident and professional, striving for excellence in all they do
· Ability to lift up to 5 lbs. and stand for extended periods of time