On-Site Support

Job description

Job Description

On-Site Support

Job Description
CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With over 78,000 professionals in 40 countries, of which nearly 500 in Poland in 4 cities, CGI is a world leader in transforming innovation, information and technology to the success of our customers. A combination that opens many and flexible career paths.

We are looking for a On-Site Support Analyst to support users. You will be responsible for 2nd line support of various technologies
Do you also want to take part of membership beyond the ordinary?

Main duties:
• Asset management
• HW installations
• Software Installations
• Active support in resolving mass incidents
• Telephony and mobile phones support
• Network printers

Required qualifications to be successful in this role:
• Experience in providing IT Support
• Troubleshooting and problem solving skills
• Good Knowledge of Microsoft based operating systems
• Good knowledge in Hardware area from Desktop and Peripheral equipment
• Good knowledge of Linux based operating systems
• Knowledge of Active Directory
• Basic knowledge of SQL
• Networking knowledge including LAN, WAN, VPN etc
• Knowledge of ITIL processes and procedures
• Experience in ITSM tool usage (ServiceNow, BMC Remedy, TopDesk, ServiceDesk Plus etc.)
• Fluent spoken & written English language

Our offer:
✔️ Contract of employment
✔️ Private healthcare / Medicover Maxima
✔️ Share Purchase Plan (SPP) co-financed by CGI
✔️ Multisport Plus card and the Oxygen program
✔️ Profit Participation Plan
✔️ Referral bonuses, starting from 6k PLN
✔️ Creative Work
✔️ Brown Bags, hackathons and knowledge-sharing events
✔️ Occasional gifts and celebration of anniversaries

Your future duties and responsibilities

Required qualifications to be successful in this role

Zbuduj z nami swoja karierę!

Prowadzenie biznesu nigdy nie było bardziej pasjonujące niż w dzisiejszych czasach. Żyjemy w erze transformacji cyfrowej. Digitalizacja przyśpiesza i zmienia nasz świat z dnia na dzień. CGI jest w samym centrum tych zmian, towarzyszy i wspiera Klientów a pracownikom oferuje najbardziej rozwijające projekty i oferuje wyjątkowe możliwości rozwoju.

Nasz sukces w CGI wynika z autentycznego zaangażowania naszych ekspertów i całej kadry. Jesteśmy zespołem. Stawiamy na dzielenie się: wyzwaniami i sukcesami, które są nieodłączną częścią naszej firmy. Wspólnie dzielimy się zyskiem, ściśle związanym z pewnym wzrostem CGI. Wszyscy zyskujemy dzięki wartości, którą wspólnie stworzyliśmy.

Zapraszamy Cię do współtworzenia CGI – firmy będącej w czołówce największych, niezależnych firm świadczących usługi technologiczne i doradcze na świecie.

Więcej o CGI na www.cgi.com. Zapraszamy do zapoznania się z nami!

Rekomendacje kandydatów ze strony firm rekrutacyjnych uprzednio nie zaproszonych do współpracy z CGI nie będą rozpatrywane.

CGI jest pracodawcą oferującym równe szanse.

On-Site Support

Position Description
CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With over 78,000 professionals in 40 countries, of which nearly 500 in Poland in 4 cities, CGI is a world leader in transforming innovation, information and technology to the success of our customers. A combination that opens many and flexible career paths.

We are looking for a On-Site Support Analyst to support users. You will be responsible for 2nd line support of various technologies
Do you also want to take part of membership beyond the ordinary?

Main duties:
• Asset management
• HW installations
• Software Installations
• Active support in resolving mass incidents
• Telephony and mobile phones support
• Network printers

Required qualifications to be successful in this role:
• Experience in providing IT Support
• Troubleshooting and problem solving skills
• Good Knowledge of Microsoft based operating systems
• Good knowledge in Hardware area from Desktop and Peripheral equipment
• Good knowledge of Linux based operating systems
• Knowledge of Active Directory
• Basic knowledge of SQL
• Networking knowledge including LAN, WAN, VPN etc
• Knowledge of ITIL processes and procedures
• Experience in ITSM tool usage (ServiceNow, BMC Remedy, TopDesk, ServiceDesk Plus etc.)
• Fluent spoken & written English language

Our offer:
✔️ Contract of employment
✔️ Private healthcare / Medicover Maxima
✔️ Share Purchase Plan (SPP) co-financed by CGI
✔️ Multisport Plus card and the Oxygen program
✔️ Profit Participation Plan
✔️ Referral bonuses, starting from 6k PLN
✔️ Creative Work
✔️ Brown Bags, hackathons and knowledge-sharing events
✔️ Occasional gifts and celebration of anniversaries

Your future duties and responsibilities

Required qualifications to be successful in this role

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Skills

·  Active Directory
·  Linux
·  MS Windows NT/2k/XP
·  Wintel/Windows Server

Reference

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