UX Designer, Twitch Prime

Job description

DESCRIPTION

Amazon is obsessed with our customers, and our customers are happiest when they're playing video games. The Twitch Prime Customer Experience team delivers in-game loot, digital games included with Prime, and a Twitch channel subscription every month to our Prime members. We're building experiences that fundamentally shape and continuously improve the Prime experience for millions of gamers, and every day we learn more about what it is that makes people fall in love with video games.

We are a team of gamers, and we offer a creative, fast paced, design environment, situated between Twitch and Amazon Prime. You'll be driving key features of the Twitch Prime experience on behalf of customers and game developers and empowered to invent new ways to delight them. This role gives the freedom and ownership of driving your own evidence-based design decisions which will impact the Twitch Prime experience of our growing global customer base. You'll be encouraged to add patterns you create to our design system, Carbon, a toolkit made by gamers for gamers.

You are highly collaborative and will work closely with a team of passionate designers, product managers, and developers to create end to end customer flows, interaction design, and visual styles for new and existing experiences. You will be able to utilize a broad set of design skills to take projects all the way from concept to creation. We are looking for UX designers who are obsessed with customers, innately curious and possess a natural inclination to lead design efforts. Thinking at scale and thinking in systems are phrases you're familiar and comfortable with.

Core responsibilities include:

· Lead and improve upon our product design process - starting from early research and hypothesis, through defining requirements, creating wireframes of user flows, and testing prototypes on actual users.

· Contributes to the product discovery process and assist in validating core product ideas.

· Effectively design interaction and transitions, ranging from small feature iterations to larger, complex, blue sky experiences.

· Work closely with PMs and also embed themselves in the development teams' processes to stay ahead of reactionary design when possible.

· Utilizes (or excited to learn) lean user research methods. Can include interviews, observation sessions, and remote user tests, and able to synthesizes research findings to stakeholders.

· Ability to scale and contribute your design patterns to our design system.

· Collaborates with fellow designers, able to give and receive feedback.

Desired profile

BASIC QUALIFICATIONS

· BA or equivalent experience in graphic design, human factors, or similar
· 3+ years of experience in UX design