Staffing Specialist

Job description

DESCRIPTION

About Amazon

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

The Workforce Staffing (WFS) Team is looking for a Staffing Specialist. In this role, you will work to forecast and analyze labor demand plans for multiple sites across in a defined geography (node). Staffing Specialists ensure candidates move through the recruiting cycle quickly enough to meet the labor needs of the business. Successful candidates will own and manage the candidate pipeline from the point of application to Day 1. They are strategic and analytical thinkers who can see around corners and demonstrate a passion for process improvement. Staffing Specialists are effective and motivating as their efforts will have a direct impact on the work load of Staffing Managers, Coordinators, Administrators and Ambassadors. This role is both a strategic and hands-on leadership role. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!

The Staffing Specialist – key responsibilities:

· Manages the analyses of daily, weekly, and monthly reporting of WFS performance via Key Performance Indicators
· Forecasts labor demand plans and creates scalable staffing strategies to ensure an adequate candidate pipeline funnel that meets constantly changing business demands
· At the direction of the Staffing Manager, evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
· Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
· Develops and maintains relationships with both internal and external stakeholders to build long term partnerships
· Analyzes the talent pipeline by shift on the site, business line, and node levels by tracking application and contingent offers to goals based on site labor orders and current pipeline fall-out. Communicates status of talent pipeline and provides risk reporting to WFS and Site Leadership teams
· Monitors KPI benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs
· Generates and analyzes data/metrics across a wide range of systems
· Monitors and positively impact cost per hire budgets through oversight of labor acquisition, advertising and other staffing costs
· Manages and builds strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
· Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
· Staffing Specialists will work with Staffing team members and partners across varying shifts to include evenings and weekends in multiple sites
· Local travel up to 75% required – National travel up to 10% of the time

PREFERRED QUALIFICATIONS

The preferred qualifications, we prefer:
· Master’s degree or MBA preferred
· 5+ years of experience in a fast paced, customer oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related field
· Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce
· Experience analyzing data using various tools for forecasting and optimization
· Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience tracking key performance metrics including return on investment
· Cross-functional project management experience
· Basic/Working knowledge of Six Sigma tools and Lean techniques
· Ability to work successfully in a dynamic, ambiguous environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

Desired profile

BASIC QUALIFICATIONS

· A Bachelor's Degree or 2+ years Amazon (blue badge/FTE) experience
Basic Qualifications:

· Bachelor’s degree in Business or related field or equivalent experience
· 3+ years of experience in a fast paced, customer oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related field
· Experience managing and prioritizing business types and locations, projects and relationships