Offers “Amazon”

Expires soon Amazon

Compliance Quality Analyst - Arabic

  • Seattle (King)
  • Bachelor's Degree
  • Design / Civil engineering / Industrial engineering

Job description

DESCRIPTION

Amazon has a diverse set of global businesses, and each business has some level of compliance requirements across multiple areas, including Payments, Trade, Human Resources, Tax, Social Responsibility, and others. Enterprise ­­Risk Management and Compliance works with various businesses to identify regulatory requirements and establish effective processes, controls and monitoring procedures to understand current status of compliance and identify gaps. This team may also assist in risk ranking and mitigation of gaps identified throughout the organization.

The ERMC Quality Team is responsible for ensuring that investigation quality reaches the highest possible quality bar, with a primary focus on Denied Party and Sanctions screening investigations. The Compliance Quality Analyst will be responsible for monitoring and ensuring the accuracy of Sanctions investigations through audits. They will also be expected to recommend process improvements based on defect analysis.

The role of the Compliance Quality Analyst involves auditing the work of Operations teams, finding trends based on audit output, aggregating audit data based on findings, identifying root causes and working with Operations teams and Support Engineers/Developers to fix errors and prevent recurrence of the identified errors.

Key responsibilities of the position are:

· Analyze and provide objective, actionable feedback based on the trends surfaced, support in-process improvements and report on the emerging trends of the process performance.
• Act as point of contact for process-related queries for associates within the team and will also work on business and stakeholder correspondence.
• Maintain compliance process subject matter expertise.
• Audit, track, maintain and report out on quality metrics.
Liaise with the Operations and other business teams to achieve the compliance, operational and business goals assigned

Desired profile

BASIC QUALIFICATIONS

• Fluent in Arabic
• Bachelor's Degree or equivalent experience
• Advanced MS Excel ability (including VBA), ability to efficiently analyze data, and produce professional reports
• Experience utilizing SQL
• Experience with various QA methodologies and tools including Lean Six Sigma
• Two years' experience with QA Process
• Demonstrated knowledge of Denied Party Sanctions requirements and experience working with sanctions screening systems

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