After Sales Signalling Engineer

Descrizione dell'offerta

Alstom

The Railway industry today is characterized by both a strong and sustained growth across the world. The trends that drive this are well known: environmental challenges, population growth, urbanization and increasing demands for mobility.
With 6B€ of Sales and around 30,000 employees based in over 60 countries, Alstom develop & market the most complete range of systems, equipment and services offered today in the railway sector. Today we offer our customers solutions that feature a seamless blend of diverse technologies, ensuring optimal interfaces, along with flexible implementation and real synergy in innovation.

Purpose of the Job
 
The main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstom Bologna domestic and international Customers.
The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom Bologna.
  
Position in the Organisation
 
Organisation Structure
 
The position will be part of Services Information Solution Center (SISC) - Signalling Maintenance Team
  
Organisational Reporting
 
Hierarchical and Functional report to the Signalling Maintenance Manager 
 
Network & Links
Internal relationships with other Alstom functions: System and Product, Application Engineering, Industrialization, Supply chain departments, Installation.
External relationships with Customer infrastructures operators and with maintenance technicians. 
 
Mission
 
Responsibilities and Accountabilities
The person will be responsible for:
definition and implementation of Maintenance and technical assistance plans;
coordination and support to maintenance technicians on field;
provision of performances and log analysis;
provision of structured “return of experience” process by: reporting, statistics, etc;
execution and supervision of HW and SW retrofit and upgrade plans;
provision of support to SISC organization in the definition of maintenance strategy in tenders and offers;
Cooperation with product engineering in the definition of maintainability requirements during the product’s design phase.
 
The position also includes the availability to perform activities outside of the Bologna Alstom site (25%) and to be part of the team that support by remote H24 the customer maintenance team. 

Educational Requirements
Master’s degree in Electronics/Electric/Telecommunications Engineering
 
T echnical competencies:
Capability to interpret electric drawings and schemes
Knowledge of electronic design principle and methodology
Knowledge of the most common operating systems (Unix, Ms-Windows, …)
Knowledge of the most common net protocols (TCP/IP, …)
Knowledge of RAM analysis methodology
Capability to use test tools (oscilloscope, wave generator, multimeter, etc…)
 
Languages:
Italian: excellent level written and spoken
English: good level written and spoken
Knowledge of French is desirable but not mandatory
 
Behavioural competencies:
Capability of synthesis and related written exposure
Capability to perform analysis and to relate information from different contexts
Resilience and capability to adapt to the context
Capability to work in team and attitude to problem solving
Capability to work in stress and urgency conditions
 
Experience
Two year of experience on Electronic/Electromechanical company
Hardware and firmware design
Knowledge of on site or remote technical assistance for Electronic/Electromechanical application

Why Work  for Us?  At Alstom we offer you the opportunity to unleash your potential and reinvent yourself. As a future employee, you will have a unique opportunity to drive our organization forward, while continuing to build your career and contribute to the expanding growth of the global railway industry.

More about Alstom www.alstom.com

Job Type: Experienced