Retail Professional 1
Budapest (Budapest) Sales
Job description
Country: Hungary
Job Function: Retail (Store)
State / Province: Hungary
Position Type: Full time
City / Location: Budapest
Brand: adidas
Relocation:
PURPOSE & IMPACT ON ORGANIZATION:
Contributes to meeting or exceeding store sales and KPI targets by:
· Building an emotional connection with customers and living the Brand Values
· Serving and selling to customers and conscientiously executing store operations
KEY RESPONSIBILITIES:
· Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store
· Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model
· Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
· Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s)
· Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
· Complies with store policies and procedures to maintain a safe shopping and working environment
· Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
· Completes sales transactions quickly and accurately while adhering to cash protection procedures
· Minimizes loss by actively maintaining sales floor awareness while serving customers
· Collaborates productively and respectfully with team members to meet or exceed store goals
· Completes all compulsory training programs and effectively transfers learning into skills on the job
· Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance
KEY RELATIONSHIPS:
· Customers
· Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
· Retail Professional Competencies (additions based on market needs)
MINIMUM QUALIFICATIONS:
· Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills