Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Resource Planner

  • Corby (Northamptonshire)
  • Sales

Job description



·  Location
Corby, Northamptonshire
·  Salary
£ 10.25 - £ 10.76 / Hour
·  Category
Procurement & Supply Chain - Planning & Inventory
·  Job type
Temporary
·  Industry
Procurement and Supply Chain
·  External Reference
JN-092019-92049

Resource Planner

Do you want to work for a Global Business based in Corby? Would you like to work in a dynamic, innovative, professional and friendly environment? Do you have previous experience in a customer service workforce / workload planning role and have strong analytical skills an understanding of performance metrics

We are currently recruiting for a Resource Planner this is an on-going temporary position, with a salary of £20,000 to £21,000.

Your main duties would include:

·  Headcount control.

·  Quarterly & annual budget forecasting & re-forecasting.

·  Forward capacity planning in line with budget and headcount requirements.

·  Based on budget and headcount, create resource plans for all workloads within the department.

·  Highlighting recruitment needs such as new Agents or inter-market flex training.

·  Preparing and maintaining reports to determine volumes, workload patterns, service trends, and staff productivity.

·  Scheduling summaries on department performance against plan, to be produced, analysed and shared with key stakeholders on a monthly basis.

·  Providing departments with monthly reports outlining market performance and forecast accuracy via daily maintenance of performance tracker

You will have the below skills/experience:

·  Excellent ability to coordinate and prioritise multiple tasks, often with tight deadlines.

·  Intermediate knowledge of WFM tools & MS Office (specifically Excel)

·  Excellent attention to detail.

·  Self-motivated & organised.

·  Forward thinker with the ability to ascertain long range work flow requirements.

·  Solution focused.

·  Strong communication skills. Able to communicate effectively with a broad range of Key Stakeholders

Desirable:

·  Planning / WFM qualifications

·  Advanced Excel

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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