Data Entry Administrator

Job description

·  Location
Chesterfield, Derbyshire
·  Salary
£8.21/Hour
·  Category
Office and Secretarial - Administrative Assistant
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-102019-96622

Duties will include;

·  Provide accurate, valid and complete information by using the right methods/tools

·  Keep records of customer interactions, process customer accounts and file documents

·  Follow communication procedures, guidelines and policies

·  Go the extra mile to engage customers

·  Resolve customer complaints via phone, email, mail or social media

·  Use telephones to reach out to customers and verify account information

·  Advise on company information

·  Place or cancel orders

·  Answer questions about warranties or terms of sale

·  Utilise computer technology to handle high call volumes

·  Work with customer service manager to ensure proper customer service is being delivered

·  Compile reports on overall customer satisfaction

·  Read from scripts

Hours will be 9-5pm Monday - Friday at £8.21 per hour.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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