Customer Service/Sales Support - South Woodham Ferrers

Job description

·  Location
Chelmsford, Essex
·  Category
Office and Secretarial - Sales Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-012020-114758

Customer Service/Sales Support - South Woodham Ferrers

Hours: Mon-Fri 9:00am - 5:30pm

Salary: Up to £20,000 depending on experience

Location: South Woodham Ferrers

Our successful client is recruiting a Customer Service/Sales Support person to join their Customer Service team. The Customer Service/Sales Support will be responsible for providing administrative and customer-service support to the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·  Data entry and general office admin, such as raising purchase orders, customer orders, bills of materials, supplier invoices.

·  Support the team in all aspects of the business, agreeing tasks and targets within your team.

·  Taking stock checks when required.

·  Record and resolve customer complaints or disputes.

·  Liaise with customers, proving excellent customer service.

·  Quality control tasks, such as checking orders to match customer requirements.

·  Comply with company quality processes, procedures and objectives adhering to company policies.

·  Process customer and supplier returns.

·  Answer and screen phone calls, as well as filing and other administration duties for the department.

REQUIRED SKILLS

·  Strong customer services skills

·  Be self-motivated and able to work on own initiative

·  Confident communicator

·  Ability to multitask

·  Experience working within a similar role

If you are interested in this position, please apply now or phone Adecco Chelmsford on 01245 268666.

Shortlisted candidates will be required to complete a full interview with us first.

Unfortunately, due to the high volume of applications we can only contact shortlisted candidates.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy