Reservations Agent

Job description

Key tasks

LOOKING TO CHANGE THE GAME?

Pullman Auckland is currently seeking a dynamic and service extraordinaire Reservations Agent to join the team.
This is a fantastic opportunity for individuals to grow their career in a high performing revenue and sales environment.

Reporting to Reservations Manager, your duties will include:

Processing and inputting of all hotel reservations into the Opera Software.
Loading of availability in the PMS and across various distribution Channels.
Managing and reviewing of all guest history - merging guest profiles for FITs & Groups.
Reconfirmation of all guest arrivals prior to arrival at the hotel.
Review and processing of hotel no show arrivals.

THE PERKS

Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with range of exciting employee benefits and programs. Just to name a few:

Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts

Does this sound like you? Apply now and help make Pullman Auckland an exciting and innovative place to be.