Receptionist

Job description

“Quality in Life”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissotel Resort, Bodrum Beach lies directly on the waterfront in Turgutreis, approximately 20 km from the centre of Bodrum, a very popular destination as it offers ideal conditions for water sports, culture and Aegean relaxation.

 

The main two-storey hotel of Swissotel Resort, Bodrum Beach comprises 66 rooms and suites, with minimum 40 m² per room. This is complimented by 72 serviced residences at 85-348 m².

 

The restaurants and bars are places of entertainment, where the ambience runs from formal to casual and dishes are prepared with the best local products.

 

  

Receptionist

 

Summary of Responsibilities :

 

The main responsibilities and tasks of this position are as listed below, but not limited to these:

 

 

·  To consistently offer professional, friendly and engaging service
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To greet, check in and settle guest accounts while ensuring all service standards are followed

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To assist guests regarding hotel facilities in an informative and helpful way

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To respond to each Guest who approaches the Reception Desk

· 
To drive rate through up-selling room brands

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To follow department policies, procedures and service standards

· 
To follow all safety policies 

· 
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

 

  

· 
Previous guest related experience preferred

· 
Computer literate in Microsoft Window applications an asset

· 
Must possess a professional presentation

· 
Strong interpersonal and problem solving abilities

· 
Highly responsible & reliable

· 
Ability to work well under pressure in a fast paced environment

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Ability to work cohesively with fellow colleagues as part of a team

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Ability to focus attention on guest needs, remaining calm and courteous at all times

·  Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.

 

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

    

If you feel you are ready for your next professional challenge, send us your application today.