Operations Manager

Job description

Key tasks

Novotel Edinburgh Centre, 180 bedroom property, is now recruiting for an Operations Manager.

As the Operations Manager, your passion and drive will be to oversee the successful operation of all departments in the hotel. Operational HODs report directly to you and you report to the hotel General Manager.

Your main focus should include:

- Building and developing a strong team in coordination with the relevant HODs
- Inspiring and coaching future leaders (including Team Members, Team Leaders and HODs)
- Ensuring all teams embrace and implement the Heartist culture
- Monitoring and driving employee engagement
- Monitoring and driving customer satisfaction using current company guidelines (heartist, #fromtheheart... etc.)
- Monitoring all hotel KPIs and implementing actions to achieve KPI goals
- Analysing P&L accounts and taking appropriate action to ensure financial targets are achieved (budget)
- Assisting in drafting the hotel yearly budget
- Ensuring compliance with all legal and company procedures (H&S, Food Safety, Brand Audit, Finance Audit etc.)
- Deputising for the hotel general manager in his absence

We are looking for an Operations Manager who is:

- Flexible and committed
- Inspiring and ability to develop talents
- Ability to manage various tasks and priorities
- Strong decision making ability
- Experience in managing teams
- Experience in Rooms and F&B departments
- Knowledge of hotel P&L accounts

Just so you know...

Your Benefits Include:
* Attractive Bonus Scheme
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* International Development Opportunities
* And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers.

If you feel you are the right candidate please apply here.

Good Luck!