House Attendant - Housekeeping

Job description

  

House Attendant


First impressions are everything! As a House Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest areas are comfortable, inviting and clean.  The luxury our Guests experience will ensure their return.

 

Hotel Overview:  Fairmont Sonoma Mission Inn & Spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley. An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience. 

 

Summary of Responsibilities:
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following: 

· 
Consistently offer professional, friendly and engaging service

· 
Stocking of carts and closets with linens, general supplies and guest supplies essential to the cleaning and servicing of the guest rooms.

· 
Removal and disposal of trash and dirty linens from checked out rooms as well as trash from public area of section you are in charge.

· 
Cleanliness of hallways, stairs, storage areas and closets.

· 
Cleaning and restocking of fireplaces.

· 
Delivering and retrieving items to and from the guest rooms.

· 
Cleaning and operating Golf carts, Valid CA Driver's License and clean driving record required

· 
Supplying arrival room with Robes and Slippers

· 
Assisting Supervisor in completion of special requests or misc. projects               

· 
Clean all assigned  public areas

· 
Sign in and out master keys daily

· 
Return and properly tag all lost and found articles in the Housekeeping Office

· 
Follow all safety and sanitation policies

· 
Other duties as assigned

 

 

 

Qualifications:

 

·  Valid CA Driver's License and clean driving record required
·  Ability to communicate fluently with our guests
·  Previous Customer Service experience an asset
·  Previous Cleaning or janitorial experience an asset
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
·  Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position:  
Physical aspects of the position include but are not limited to the following:

·  Constant standing and walking throughout shift
·  Frequent lifting and carrying up to 50 lbs
·  Frequent kneeling, pushing, pulling, lifting
·  Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:   Applicant must be able to provide proof that they are legally able to work in the United States.  

 

 

 

Why Work for Accor?

 

We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We’re so much more than hotels— We are a worldwide Augmented Hospitality leader. We’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups. 

 

To connect with us, please visit careers.accor.com.

 

 

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.