Description de l'offre
Front Desk Agent performing their daily tasks at the Front Office are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area. The manner in which a Front Desk Agent performs his / her duty has a tremendous effect on the guests’ perception of the hotel.
Grand Mercure and its people
At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.
Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia
Essential and optional requirements
Indonesian nationality, Previous experience (2 years) the position in a upscale international commercial hotel environment.
Understand upscale service and the expectations of upscale guest.
Able to create positive and effective working relationship with both Guests & Talents (employees)
Suitably qualified in hospitality or business management
Fluent in both verbal and written English communication additional languages advantages.
· Power Point