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Front Desk Agent

  • Cileungsir, Indonesia
  • Administration

Description de l'offre

Key tasks

Front Desk Agent performing their daily tasks at the Front Office are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area. The manner in which a Front Desk Agent performs his / her duty has a tremendous effect on the guests’ perception of the hotel.

Grand Mercure and its people

At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.

Profil recherché

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential Bahasa Indonesia
English

Essential and optional requirements

GENERAL REQUIREMENTS
Indonesian nationality, Previous experience (2 years) the position in a upscale international commercial hotel environment.
Understand upscale service and the expectations of upscale guest.

Able to create positive and effective working relationship with both Guests & Talents (employees)

Suitably qualified in hospitality or business management
Fluent in both verbal and written English communication additional languages advantages.

·  Excel
·  Power Point
·  Word
·  Opéra