Events Executive

Job description

Key tasks

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Maintain positive relationships with all guests, vendors, Colleagues and global sales network.
• Actively sell guest rooms to small groups, ensuring monthly and quarter goals are met.
• Solicit new business, engage new clients, and rebook existing clients.
• Confirm and review function details with clients prior to arrival.
• Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Conduct pre convention meetings as required.
• Work closely with the Culinary team and Front Office team to communicate group details.
• Obtain rooming list details and request deposits where applicable.
• To follow departmental policies and procedures.
• To follow all safety policies.